Interactive webcast player
Housing Committee
Wednesday, 16th September 2026 at 7:30pm
Speaking:
Start of webcast
-
Ricky Milstead (Cllr)
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Mike Smith (Cllr)
1 Notifications of Changes to Committee Membership
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David Seabrooke (Dem Services)
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Mike Smith (Cllr)
3 Apologies for Absence
-
David Seabrooke (Dem Services)
-
Mike Smith (Cllr)
4 Declarations of Interest
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Chris Howorth (Cllr)
-
Mike Smith (Cllr)
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David Seabrooke (Dem Services)
-
Mike Smith (Cllr)
5 Housing Improvement Plan
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Sarah Hall (Business Planning)
-
Mike Smith (Cllr)
-
Ricky Milstead (Cllr)
-
Mike Smith (Cllr)
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Chris Howorth (Cllr)
-
Mike Smith (Cllr)
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Maggie Ward (CH Housing )
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Mike Smith (Cllr)
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Chris Howorth (Cllr)
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Maggie Ward (CH Housing )
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Mike Smith (Cllr)
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Geeta Moudgil (Cllr)
-
Mike Smith (Cllr)
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Sarah Hall (Business Planning)
-
Mike Smith (Cllr)
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Robert King (Cllr)
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Mike Smith (Cllr)
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Trevor Gates (Cllr)
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Maggie Ward (CH Housing )
-
Mike Smith (Cllr)
6 Tenant Engagement Update
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Maggie Ward (CH Housing )
-
Mike Smith (Cllr)
7 Customer Insight Update
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Maggie Ward (CH Housing )
-
Mike Smith (Cllr)
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Maggie Ward (CH Housing )
8 Housing Complaints and Service Improvement
-
Mike Smith (Cllr)
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Ricky Milstead (Cllr)
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Mike Smith (Cllr)
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Chris Howorth (Cllr)
-
Mike Smith (Cllr)
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Chris Howorth (Cllr)
-
Mike Smith (Cllr)
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Maggie Ward (CH Housing )
-
Chris Howorth (Cllr)
-
Mike Smith (Cllr)
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Maggie Ward (CH Housing )
-
Mike Smith (Cllr)
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Michael Cressey (Cllr)
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Maggie Ward (CH Housing )
-
Mike Smith (Cllr)
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Trevor Gates (Cllr)
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Maggie Ward (CH Housing )
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Mike Smith (Cllr)
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Maggie Ward (CH Housing )
9 Housing Complaints Policy
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Mike Smith (Cllr)
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Ricky Milstead (Cllr)
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Mike Smith (Cllr)
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Geeta Moudgil (Cllr)
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Maggie Ward (CH Housing )
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Mike Smith (Cllr)
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Robert King (Cllr)
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Maggie Ward (CH Housing )
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Mike Smith (Cllr)
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Michael Cressey (Cllr)
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Maggie Ward (CH Housing )
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Mike Smith (Cllr)
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Robert King (Cllr)
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Maggie Ward (CH Housing )
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Mike Smith (Cllr)
10 Decent Homes Programme
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Maggie Ward (CH Housing )
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Mike Smith (Cllr)
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Chris Howorth (Cllr)
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Maggie Ward (CH Housing )
-
Mike Smith (Cllr)
11 Key Performance Indicators
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Maggie Ward (CH Housing )
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Mike Smith (Cllr)
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Maggie Ward (CH Housing )
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Mike Smith (Cllr)
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Chris Howorth (Cllr)
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Maggie Ward (CH Housing )
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Mike Smith (Cllr)
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Chris Howorth (Cllr)
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Maggie Ward (CH Housing )
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Mike Smith (Cllr)
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Michael Cressey (Cllr)
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Maggie Ward (CH Housing )
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Mike Smith (Cllr)
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Michael Cressey (Cllr)
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Maggie Ward (CH Housing )
-
Mike Smith (Cllr)
12 a) Procurement of Services Compliance Assurance Checks/Audits
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Maggie Ward (CH Housing )
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Mike Smith (Cllr)
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Michael Cressey (Cllr)
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Maggie Ward (CH Housing )
-
Mike Smith (Cllr)
- Printed minutes 11062026 1930 Housing Committee, opens in new tab
- Housing Improvement Plan_SeptCttee, opens in new tab
- Appendix 1 Housing Improvement Prog_CharterV2, opens in new tab
- Appendix 2 RBC HIP Timeline 130826, opens in new tab
- Appendix 3 RBC HIP Outcomes Framework, opens in new tab
- Appendix 4 Project_Highlight_Report_130826, opens in new tab
- Appendix 5 Housing Services Improvement Plan for Tenants, opens in new tab
- MW FINAL Tenant Engagement Update, opens in new tab
- Housing Services Customer Insight Update, opens in new tab
- Complaints Service Improvement, opens in new tab
- Appendix A Self Assessment, opens in new tab
- Appendix B Complaints 25 26 FINAL DRAFT, opens in new tab
- Complaints Policy report MW finalise, opens in new tab
- Appendix A – Draft Housing Complaints Policy 2026 – 2028, opens in new tab
- Appendix B HOS review table, opens in new tab
- MW FINAL Update on RBC Compliance Decent Homes, opens in new tab
- Performance report, opens in new tab
- 20260907 FINAL Version of Performance Return, opens in new tab
- Final Version 1045 SO42 Assurance Checks Procurement, opens in new tab